At HELICOPTIC SOLUTIONS, we prioritize assisting our customers to the fullest extent possible, which is why we have implemented a generous cancellation policy. This policy can be summarized as follows:
Requests for cancellations will only be considered if they are submitted within 12 hours of placing an order. However, please note that we will not be able to accommodate cancellation requests if the orders have already been communicated to our vendors/merchants/execution team and they have already initiated the shipping/working process.
Orders that fall under the Same Day Delivery category cannot be canceled.
We regret to inform you that no cancellations are allowed for products or services acquired through special occasions/events/offers arranged by the HELICOPTIC SOLUTIONS marketing team, such as Month-end offers, discount promotions, Diwali, Halloweens, Christmas, New Year, etc. These offers/schemes are limited to specific occasions/events, and therefore cancellations are not feasible.
Once payment has been made, refunds will not be issued under any circumstances, even for cancellations made within 12 hours. However, the paid amount can be credited towards a future order within a period of 90 days.
Please be aware that HELICOPTIC SOLUTIONS cannot be held accountable for any deficiencies in service caused by third parties, including hosting, server, images, content writing, etc. Any coordination or liaison efforts on our part will be subject to the standard rate of the company.
If you receive a product that does not match the description on our website or meets your expected standards, we kindly request that you notify our customer service team within 24 hours of receiving the product. Our Customer Service Team will thoroughly investigate your complaint and make a suitable decision.
Refund Policy:
Given the nature of our business, HELICOPTIC SOLUTIONS does not offer a money-back policy for our products/services. However, if for any reason you are not completely satisfied with your purchase, please bring it to the attention of our customer service team within 24 hours of receiving the product. Our Customer Service Team will thoroughly review your complaint and make a suitable decision.
For SEO services, we have devised a payment plan that allows our customers to make payments for the following month after reviewing the work/performance of the previous month. Due to the nature of our industry, no SEO company, including HELICOPTIC SOLUTIONS, can guarantee rankings, traffic, or sales. By making the next payment or paying for a new project, you are acknowledging your satisfaction with the services delivered up until that point.
STILL IF YOU HAVE ANY QUESTION YOU CAN DROP THE EMAIL Billing@helicopticsolutions.com / support@helicopticsolutions.com OR CALL US OUR HELPLINE NUMBER +1-800-403-3991
