Welcome to Helicoptic Solutions. This Refund Policy outlines the conditions and guidelines for refunds related to our services. By using our services, you agree to this policy.

1. Eligibility for Refunds

Refunds may be provided under the following circumstances:

  • Service Cancellation: If the project is canceled before any work has commenced, you may be eligible for a full or partial refund.
  • Unsatisfactory Service: If you are not satisfied with the delivered work, and your concerns cannot be resolved through revisions, you may be eligible for a refund, subject to our assessment.
  • Overpayment: In case of accidental overpayment, a refund for the excess amount will be processed.

2. Non-Refundable Services

The following services are non-refundable:

  • Completed and delivered services.
  • Payments made for consultation or initial assessments.
  • Any service where work has commenced, and substantial progress has been made.

3. Refund Request Process

To initiate a refund, follow these steps:

  1. Contact Us: Send an email to info@helicopticsolutions.com with the subject line “Refund Request.” Include the following details:
    • Name
    • Service purchased
    • Date of purchase
    • Reason for refund request
  2. Review Period: Our team will review your request within 7 business days.
  3. Refund Decision: You will be notified of the outcome via email. If approved, the refund will be processed as per the timeline below.

4. Refund Timeline

  • Refunds will be processed within 2-3 business days after approval.
  • The refund amount will be credited using the original payment method.

5. Disputes and Resolutions

For any disputes regarding our services or refund decisions, you can escalate the issue by contacting our support team at info@helicopticsolutions.com.

6. Modifications to the Refund Policy

Helicoptic Solutions reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.

7. Contact Information

For questions about our Refund Policy, reach out to:
Helicoptic Solutions
B 14, Office No. 201, Subash Chowk, Laxmi Nagar, New Delhi, India
Phone: +91-8383-9898-17
Email: info@helicopticsolutions.com